Building public sector innovation capacity

Public sector organisations in the NPA area acknowledge the importance of introducing innovations to meet the increasing demand from their communities to get quality and sustainable services. However, these areas are in a disadvantageous position due to the challenges such as the increasing demand of an ageing population, the unit cost of service provision to small and diminishing populations over large distances and the skills gap in the shift to digital solutions. Feedback received from public sector staff states that an effective way to overcome these challenges could be to specify, select and implement quick win initiatives by testing disruptive innovations that address repeating problems in public sector service areas. INNOCAP addresses these challenges by providing enhanced quality and sustainable public services by enabling public sector organisations to lead the adoption of disruptive innovations and digital technologies.